Terms of Use

1. Eligibility and Lawful Use

This platform is strictly for adults aged 18+ using the service lawfully and responsibly. By creating an account, you confirm that your registration details are accurate and that your use of the platform complies with laws in your location.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and all actions taken through your account. Do not share your password, attempt to access other accounts, or bypass security controls.

We may temporarily lock or permanently suspend accounts involved in suspicious activity, abuse, fraud attempts, impersonation, or repeated violations of platform rules.

3. Bookings and Availability

All bookings are requests until confirmed by platform workflow and availability checks. Schedule changes, delayed responses, or cancellations can occur due to safety, operational, or regional constraints.

To protect members, some requests may require additional verification steps before confirmation.

4. Billing, Subscriptions, and Refunds

Membership and payment terms are displayed before checkout. You authorize applicable charges based on selected plans and approved booking actions.

Refund decisions are handled case-by-case according to payment provider outcomes, fraud checks, and completed service state. Chargeback abuse may lead to account restriction.

5. Prohibited Conduct

• Harassment, threats, hate speech, or abusive behavior
• Fraudulent payments, stolen credentials, or identity misuse
• Uploading malicious files or attempting to exploit platform vulnerabilities
• Collecting or redistributing private user information without consent

6. Safety and Moderation

We reserve the right to monitor booking and account activity for security, moderation, fraud prevention, and support quality. Actions can include warning, feature limits, suspension, or permanent ban depending on severity.

7. Service Availability

We aim for continuous operation, but uptime is not guaranteed. Features may be changed, paused, or retired for security updates, maintenance, or legal compliance.

8. Limitation of Liability

To the maximum extent permitted by law, AuraCompanions is not liable for indirect, incidental, or consequential damages resulting from service interruptions, third-party provider issues, or unauthorized access caused outside reasonable control.

9. Changes to These Terms

We may update these Terms to reflect product, legal, or security changes. Updated versions are posted on this page with a revised effective date. Continued use after updates means you accept the revised Terms.

10. Contact

For policy or legal questions, use the Contact page and include your account email for faster support.